These terms govern your use of Quantum Vertex services and website. Please read them carefully before engaging our marketing services.
Welcome to Quantum Vertex OÜ. These Terms of Service ("Terms") govern your use of our website and marketing services. By accessing our website or engaging our services, you agree to be bound by these Terms.
These Terms, together with our Privacy Policy and any service-specific agreements, constitute the complete agreement between you and Quantum Vertex OÜ regarding the use of our services.
By accessing and using the Quantum Vertex website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service constitute a legally binding agreement between you and Quantum Vertex OÜ.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms.
You must be at least 18 years old and have the legal authority to enter into this agreement. If you are acting on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms.
Quantum Vertex provides digital marketing services including but not limited to social media marketing, search engine marketing, media buying, analytics, creative production, and email marketing. Specific services will be detailed in individual service agreements.
We will provide services with professional skill and care, in accordance with industry best practices. Service timelines, deliverables, and specifications will be outlined in separate service agreements or statements of work.
Our services may involve the use of third-party platforms (Google, Facebook, LinkedIn, etc.). We are not responsible for changes to these platforms that may affect service delivery or performance.
Service fees will be specified in your service agreement. Payment terms are typically net 15 days from invoice date unless otherwise agreed. All fees are exclusive of applicable taxes, which you are responsible for paying.
Late payments may incur a charge of 1.5% per month (18% per annum) or the maximum rate permitted by law, whichever is less. We reserve the right to suspend services for accounts more than 30 days overdue.
Refunds are available under our 90-day performance guarantee, subject to the terms outlined in your service agreement. Refund requests must be submitted in writing with supporting documentation.
Client is responsible for all advertising spend on third-party platforms. We require access to client advertising accounts or pre-funded accounts before campaign launch. Ad spend is separate from our service fees.
Clients must provide accurate information, timely feedback, necessary access credentials, and comply with all applicable laws and platform policies. Failure to meet these responsibilities may affect service delivery and results.
While we strive to deliver optimal results, marketing performance depends on various factors beyond our control. We cannot guarantee specific outcomes, leads, sales, or ROI, though we provide performance estimates based on industry experience.
Our total liability for any claim arising from our services shall not exceed the amount paid by you for services in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including platform changes, technical issues, natural disasters, or governmental actions.
All creative materials, strategies, and proprietary methodologies developed by Quantum Vertex remain our intellectual property. Clients receive a license to use materials created specifically for their campaigns.
Clients retain ownership of their existing brand materials, logos, and content. By providing materials to us, you grant us a license to use them for the purpose of delivering our services.
Both parties agree to maintain the confidentiality of proprietary information shared during the course of our business relationship. This obligation survives termination of the agreement.
We may use non-confidential results and case studies in our marketing materials, portfolio, and presentations, unless specifically prohibited in writing by the client.
Clients may terminate services with 30 days written notice. Termination fees may apply as outlined in your service agreement. All outstanding invoices become due immediately upon termination.
We may terminate services immediately for non-payment, breach of terms, or if continuation would violate platform policies or applicable laws. We may also terminate with 30 days notice for any reason.
Upon termination, we will cease active campaign management and provide a final report. Access to proprietary tools and methodologies will be revoked. Transition assistance may be provided for an additional fee.
Confidentiality, payment obligations, intellectual property rights, and limitation of liability provisions survive termination of the agreement.
Our services involve advertising on third-party platforms including Google, Facebook, Instagram, LinkedIn, and others. Clients must comply with all platform policies and guidelines.
Important: Violations of platform policies may result in account suspension or termination. We are not responsible for policy violations or resulting account actions.
These Terms are governed by the laws of the Republic of Estonia. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of Estonian courts.
Before initiating formal legal proceedings, parties agree to attempt resolution through good faith negotiations. If unsuccessful, disputes may be resolved through mediation or arbitration as agreed by both parties.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely matches the intent of the original.
If you have questions about these Terms of Service or need to contact us regarding legal matters, please use the information below:
Quantum Vertex OÜ
Tallinn, Estonia
Jurisdiction: Republic of Estonia
Email: legal@quantumvertex.ee
For urgent matters: hello@quantumvertex.ee
Response Time: We will respond to legal inquiries within 5 business days. For service-related questions, please use our general contact information.
By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.